Privacy Policy

Note: Please read our privacy policy considerately to understand the collection, usage, protection and management of your personal data.  About our website server This website is on our ‘cloud’ service provider’s server hosted by Terms of Service | Cloudways  Junction Business Centre, 1st Floor Sqaq Lourdes, St Julians STJ3334, Malta. During the designing of this website, we used already known good practice and we are continuously improving our system.

PERSONAL DATA

This Privacy Policy is in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), which has been adopted on 25 May 2018. Under the GDPR the “personal data” means any information relating to an identified or identifiable natural person (‘data subject’).  Types of personal data we collect/process regarding customers visiting our website

  • name, e-mail address, mailing address, telephone number
  • payment information, order information
  • other information necessary to fulfil orders, customer requests

Legal ground for the use of customer’s personal data (in line with the GDPR)

  • a contribution of the person concerned (voluntary, specific, unambiguous, information-based, data-management purpose), OR
  • legitimate interest of a data controller or third party (maintaining a customer relationship, debt management), OR
  • fulfilment of a contract, OR
  • compliance with legal obligations.

 

Customer rights regarding data collection/data management (in line with the GDPR)

  • Right to information: what type of personal data we collect and manage 
  • Right to access: (i) whether your personal data is being processed (ii) if your personal data is being processed, you have the right to access to such personal data 
  • Right to portability: if we process your personal data, based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party (this only includes the personal data you have submitted to us)
  • Right to rectify: you have the right to request the correction or addition of inaccurate or incomplete personal data
  • Right to delete: you have the right to request the deletion of your personal data if data are no longer necessary for the purposes they were collected for 
  • Right to restrict data management: you are entitled to restrict the continued handling of your personal data, in this case, we will not treat your data except for storage
  • Right to object to the processing of your personal data that is based on our legitimate interest: we will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims
  • Right to protest: you are entitled to object to certain data manipulations (e.g. direct marketing).
  • Automated decision-making and profiling rights: you are entitled to request that we do not have legal or other significant consequences for you to decide on your own decision-making based solely on automated processing (including profiling).
  • Right to complain with a supervisory authority: If you consider we process your personal data in an incorrect way you can contact us or submit your complain to Nemzeti Adatvédelmi és Információszabadság Hatóság.

 

Note: you can change your personal data by e-mailing us to [email protected] e-mail address. 

COLLECTION AND USAGE OF CUSTOMER’S PERSONAL DATA

We collect personal data from you when you:

  • enter personal information on our website (e.g. creating an account)
  • subscribe to a newsletter
  • place an order

 

We will use your personal data to:

  • process your order
  • manage your purchase online 
  • manage returns 
  • send you notifications of delivery status 
  • manage your payments
  • handle your quires and complaints
  • identify you
  • create manage your personal account 
  • send you offers/discounts, invitations, marketing materials. 

PROTECTION OF CUSTOMER’S PERSONAL DATA

We may use the personal data we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the personal data confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our server.

 

 

THE DATA CONTROLLER

VIKTORIAVARGA Kft. is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. VIKTORIAVARGA Kft.  Registration number: Cg.01-09-332450 Tax number: 26566672-2-41, Seat: H-1054, Budapest, Akadémia street 7.  Managing Director: Varga Viktória, SHOWROOM: Steindl Imre street 9., ground floor 2., Budapest 1054, Hungary

STORAGE OF CUSTOMER’S PERSONAL DATA

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, we will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.

COOKIES

We use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

Types of Cookies Permanent cookies remain in your computer even when you have closed your browser. They will stay on your computer or mobile phone for days, months, even years. Their role is to remember your permanent data, like login details and password so you don’t have to type them in every time you use the site. 

Session cookies expire when the browser is closed. With their help, temporary data is stored, e.g. data you enter while online shopping. 

First party cookies can be permanent or temporary, and they install data you will use again, during your next visit to the website they have been installed from. 

Third-party cookies are installed on your computer if you use advertisement on the website you are visiting, and it redirects you to a third party. This type of cookies is used for tracking behaviour on the Internet for marketing.

This website is using cookies to improve user experience, to ensure safe functioning of the website and for the purpose of actions a visitor chooses individually (using the contact form or requesting services). Session cookies are erased when you close your browser. Their only role is to improve user experience during the visit to our website. Permanent cookies are unlimited and stay in your computer until you manually erase them. Collected data is used exclusively for statistical purposes an to Help remember and process the items in the shopping cart. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your personal data. Third-party links We do not include or offer third-party products or services on our website.

EXTERNAL SERVICE PROVIDERS PROVIDING PAYMENT

The data controller contracts with external service providers that provide payment in connection with the provision of certain services that can be used in return for consideration, as well as the provision of the shop service. The external service providers providing the payment handle the personal data provided to them (name, bank card number, bank account number, etc.) in accordance with the provisions contained in their own data protection information, more information about which is available on the website of the external service provider providing the given payment.

External service providers providing payment in cooperation with the Data Controller:

  • PayPal Holding Inc.
  • Braintree (Division of PayPal)

AUDIENCE MEASUREMENT

Our website uses services for audience measurement, Google Analytics. Data collected this way cannot identify the visitor of the website, and all the data is used exclusively for statistical purposes. If you want to prevent said services from installing cookies, you can do that on the following link: Google Analytics – https://tools.google.com/dlpage/gaoptout To disable installing cookies for different services, you can visit the following links: http://www.allaboutcookies.org/http://www.youronlinechoices.eu/ A detailed description of managing cookies for different browsers:  Chrome: https://support.google.com/chrome/answer/95647? hl=en Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Internet Explorer: http://windows.microsoft.com/hr-HR/internet-explorer/delete-manage-cookies#ie=ie-11 Opera: http://help.opera.com/Windows/10.00/en/cookies.html Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac Opting out Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. You can unsubscribe from any e-mails via [email protected].

 

 

CONTACT US

If there are any questions regarding this privacy policy, you may contact us:  www.woocommerce-989784-3851106.cloudwaysapps.com ViktoriaVarga SHOWROOM: Steindl Imre street 9., ground floor 2., Budapest 1054, Hungary, Telephone number: +36 20 469 5277 You may request information, data correction, deletion, blocking, refusal of data protection, refusal of data protection, refusal of access to personal data, violation of your rights, claim for damages and damages or complain to the data protection authority at: Hungarian National Privacy Authority 22/c Szilágyi Erzsébet fasor,  Budapest 1122, Hungary +36 1 391 1400 www.naih.hu